Reliable Computer Repair Services
Windows and Apple computer diagnosis, service & repairs, virus removal, hardware upgrades, software installations, data recovery, data backup, secure wireless network setup, computer purchase consultations, training, and more. We come to you.
We offer prompt, professional, courteous service with over twenty five years of experience dealing with residential and small business clients offering them solutions and fixing their computer and network issues at reasonable rates.
NC Computer Tech’s number one goal is to provide affordable high quality service. We troubleshoot, configure and fix computers, networks and network devices and we excel in all aspects of service. We specialize in on-site mobile service and repairs and we can also bring your computer back to our shop to repair it and drop it back off to you and reconnect everything. There’s a 24 hour turnaround time for most jobs that aren’t done on site.
We have many loyal repeat customers and we thank them for their continued business. We look forward to serving more people and providing a superior level of service at reasonable prices.
Our services include but are not limited to:
- We service and repair Windows and Apple desktop and laptop computers
- System diagnostics and troubleshooting
- Hardware and software installation and troubleshooting
- Virus, Adware, Malware removal
- Custom computer builds
- Repair and install Windows, macOS, and Linux
- Data recovery and migraton for Windows and macOS
- Local and cloud data backup solutions and implementation
- Network setup, troubleshooting, and security
- Install and troubleshoot printers, scanners, copiers and other peripherals
- NAS device installation and configuration
- Remote access and VPN setup and configuration
- Cloud based services implementation
- Computer optimization and cleanup
- Password resets
- Hardware & software purchase consultations
- Remote assistance
- Windows and macOS lessons and tutorials
- WordPress website design and maintenance
Please call if you have any questions about other services we may provide.
We service Angier, Apex, Cary, Duncan, Fuquay Varina, Garner, Holly Springs, Lillington, Raleigh, Willow Spring and surrounding NC areas.
- Al helped me fix my laptop and got it back to me within 24 hours.Would highly recommend to.read moreread less
Hailey W.×Hailey W.Al helped me fix my laptop and got it back to me within 24 hours.Would highly recommend to.Al came out the same day I put in the request! He was professional and knew exactly what he was doing. He was able to recover some precious photos and other files from my corrupted hard drive that would have otherwise been lost. I would definitely recommend Al!read moreread less
Lloyia H.×Lloyia H.Al came out the same day I put in the request! He was professional and knew exactly what he was doing. He was able to recover some precious photos and other files from my corrupted hard drive that would have otherwise been lost. I would definitely recommend Al!Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again.read moreread less Marie B.×Marie B.Al came out to our office and set up a new network printer we had bought and fixed two old desktop computers that our employees were using. He also got our file shares to work properly within our network. Now we can share files across our internal network without having to use a cloud service or email to send files to other employees like we were doing before he showed up. Al was recommend to me by a friend of mine and I'm very happy I used him. He was polite, professional, and his rates were very reasonable for the amount of work he did. I will be calling him again. - Knowledgeable and professional, he's fixed several laptop and desktop computers for me over the years. He does outstanding work.read moreread less Lee S.×Lee S.Knowledgeable and professional, he's fixed several laptop and desktop computers for me over the years. He does outstanding work.Great service..answered all questions..timely service..would highly recommendread moreread less
Dale G.×Dale G.Great service..answered all questions..timely service..would highly recommendI called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al !read moreread less 
Gary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory. Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic. I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around. Thanks Al ! - I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.read moreread less Larry J.×Larry J.I needed data transferred from my old computer that died to my new one. Al moved everything over for me and set my new system up on my network, plus he fixed a network printer problem I was having. I'm very happy with his service.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams.read moreread less
Nadine B.×Nadine B.Al was very helpful getting my printer back online with my computer. It was a little tricky because of the printer but he stayed until the job was done. He was very professional and answered my questions. We're getting new laptops and I will have him back to transfer everything to our new laptops. I highly recommend Al Williams.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate.read moreread less Jay E.×Jay E.He called twice to indicate he was on his way. He went through several procedures to clear up problems, double-checking each and then helped with a storage concern. His rates were consistent with others although he did have a travel fee. Check his website for rates. He explained what he was doing as he was doing it and everything had a purpose. I didn't get the impression he was padding the bill on his hourly rate. -
During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.read moreread less
David T.×David T.During the latter part of this past December, my Office network was hacked by professionals. I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up a appointment for the next day.He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this project and that is why I rated him a "FIVE STAR" performance.Solved all my problems and I was very pleased with every aspect!read moreread less Betsy A.×Betsy A.Solved all my problems and I was very pleased with every aspect!I was very impressed with the professional and personal attention that I got from Al~ setting up my computer system. Al was prompt and did an excellent job. His price was fair and he really knows what he's doing!! Highly recommend!read moreread less 
Sue A.×Sue A.I was very impressed with the professional and personal attention that I got from Al~ setting up my computer system. Al was prompt and did an excellent job. His price was fair and he really knows what he's doing!! Highly recommend! - Great experience. Highly recommend Al. He handled all our network issues and got us up and running very quickly. As a self-employed family that meant a lot.read moreread less
Keri B.×Keri B.Great experience. Highly recommend Al. He handled all our network issues and got us up and running very quickly. As a self-employed family that meant a lot.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.read moreread less Marla C.×Marla C.After receiving several recommendations from Thumbtack I received a call from Al. He was able to make an appointment for the next morning which was awesome! He showed up right on time and got right to work evaluating the problem. He is very knowledgeable. I would definitely recommend him to anyone needing help with a computer issue.computers running slow. he fixed this.read moreread less Marianne T.×Marianne T.computers running slow. he fixed this. - Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!read moreread less Alyse I.×Alyse I.Al came out to our office after my pc had crashed as well as my backup. I was sure I had lost all of my data that spanned over several years, and was much needed. Al not only saved all of my data, he left me fully operational, and rebuilt my computer so I wouldn't have to purchase a new one. He is friendly, extremely knowledgable, his rates are good, and he did an exceptional job. I would highly recommend Al for any work you need. 5 stars!Professional and knowledgable. I will pass his name on in the future.read moreread less Shelby R.×Shelby R.Professional and knowledgable. I will pass his name on in the future.Excellent jobread moreread less Jean H.×Jean H.Excellent job
- Al did a great job resolving my problem after Lenovo told me, essentially, that there was nothing they could do but simply totally wipe out my machine and return it to it's original state...simply unacceptable since I would have lost all of my data. Thanks, Al.read moreread less Michael R.×Michael R.Al did a great job resolving my problem after Lenovo told me, essentially, that there was nothing they could do but simply totally wipe out my machine and return it to it's original state...simply unacceptable since I would have lost all of my data. Thanks, Al.I purchased an expensive top of the line laptop about 3 years ago and it suddenly wouldn't boot. I really didn't want to have to buy a new laptop, even a cheap one from Walmart since they are junk. I've dealt with Al before so I called him and I gave him my laptop and he had it up and running in a day and all of my files are still intact. He's very knowledgeable, straight forward, and his prices are reasonable.read moreread less
Brian M.×Brian M.I purchased an expensive top of the line laptop about 3 years ago and it suddenly wouldn't boot. I really didn't want to have to buy a new laptop, even a cheap one from Walmart since they are junk. I've dealt with Al before so I called him and I gave him my laptop and he had it up and running in a day and all of my files are still intact. He's very knowledgeable, straight forward, and his prices are reasonable.Al was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended!read moreread less Andrea H.×Andrea H.Al was great! ! Punctual and did not disappoint me . Although he was not able to fix my flash drive he showed me exactly what the problem was. He took his time to inspect my device and his customer service was great. Highly recommended! - It was a pleasure working with Al. He was quick to respond and fixed all our issues in a timely manner. I would highly recommend him for any computer repair.read moreread less Susan h.×Susan h.It was a pleasure working with Al. He was quick to respond and fixed all our issues in a timely manner. I would highly recommend him for any computer repair.Efficient, knowledgeable, and most helpful with lots of patience.read moreread less
Susan M.×Susan M.Efficient, knowledgeable, and most helpful with lots of patience.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with.read moreread less 
John C.×John C.Was very pleased working with Al. He addressed all of our personal IT issues and even suggested measures that improved our IT security and limited unnecessary Web exposure. Recommended some equipment upgrades that we needed, so I purchased them and he will install and sync with our system soon. Obviously well versed in IT disciplines and a pleasure to work with. - Knowledge and promptnessread moreread less Jean I.×Jean I.Knowledge and promptnessI really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computerread moreread less Steve M.×Steve M.I really appreciate when professionals respect my time as much as their own. As such, I was thankful that Al called as soon as he realized he "Might" be a couple minutes late. The SW problems with my HP desktop were anything but standard but Al stuck with it and was able to everything working again in less than two hours. I would comfortably recommend Al Williams to fix your computerHe helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.read moreread less Hogan H.×Hogan H.He helping me figure out if my motherboard was the cause of no audio or it was a bad driver or what not. He figured out it was my motherboard and that I firied it when I transfered it over to my new case. so now i get to upgrade :). nothing could have been better he was a outstanding computer tech and very nice.
- I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities.I highly recommend!read moreread less
Sue A.×Sue A.I was very happy with this company and their punctuality and expertise in setting up my computer. Al was very professional and also helpful with my computer issues. I was confident with his knowledge and abilities.I highly recommend!Very good service. I would give him an excellent rating.
B. Jamesonread moreread less Barbara j.×Barbara j.Very good service. I would give him an excellent rating.
B. JamesonAl connected a network printer that I couldn't get connected and fixed my laptop. I was really grateful for his service.read moreread less 
Linda M.×Linda M.Al connected a network printer that I couldn't get connected and fixed my laptop. I was really grateful for his service. - Very knowledgeable and fixed my computer issues. Thank you!read moreread less Doug B.×Doug B.Very knowledgeable and fixed my computer issues. Thank you!NC Computer Tech is amazing! Whatever my issue is they are quick to arrive and quick to diagnose and repair. They are very highly recommended.read moreread less
Mark B.×Mark B.NC Computer Tech is amazing! Whatever my issue is they are quick to arrive and quick to diagnose and repair. They are very highly recommended.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappointread moreread less 
stephen l.×stephen l.Al is a superior technition and professional. His response time is quick and his work is spot on - his attention to the immediate problem and then identifying other potential issues is all you could ask for. I have multiple repairs with him and I don’t trust anyone else. He does not disappoint - This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.read moreread less
Karen T.×Karen T.This is the 2nd time I have called NC Computer Tech and it is the only company I will call and use for any computer issues. I first called Al about 3 years ago because my computer was fairly old and having a few issues. Because I own a business that depends on my computer, I needed to upgrade and he was super helpful and answered all my questions and recommended a new computer and got everything upgraded, transferred to the new machine and made sure everything was working properly. A few days ago, I called him again to upgrade from Windows 7 to Windows 10. Again, he was able to come out quickly and get the upgrade done. Made some recommendations that would make my computer work better and got all that installed and done as well. He came out and got everything done in the time he said and made sure everything was working properly. NC Computer Tech is the only company I will have work on my computer and the only company i will go to for any computer questions. Al Williams is very knowledgeable, honest and trustworthy, and I highly recommend using him for any computer needs.I have used NC Computer Tech for several years for my business. Al is very knowledgeable and responsive whenever we need his assistance to solve our network or computer issues. Highly recommeded.read moreread less 
Bill M.×Bill M.I have used NC Computer Tech for several years for my business. Al is very knowledgeable and responsive whenever we need his assistance to solve our network or computer issues. Highly recommeded.Extremely knowledgeable, prompt, and friendly. Will use in the future for sure.read moreread less 
Nancy S.×Nancy S.Extremely knowledgeable, prompt, and friendly. Will use in the future for sure. - Knowledgeable, personable, and quick! What more could you want?read moreread less Tom L.×Tom L.Knowledgeable, personable, and quick! What more could you want?Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.read moreread less
Debbie S.×Debbie S.Al fixed everything requested with great ease and explained what he was doing so I could understand. He answered all of my questions and made recommendations. Great person to have as an IT professional.Al fixed two computers for me, one with a memory error. He is very knowledgeable about computers and their foibles and did a thorough job. I recommend him highly.read moreread less Peter C.×Peter C.Al fixed two computers for me, one with a memory error. He is very knowledgeable about computers and their foibles and did a thorough job. I recommend him highly. - I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!read moreread less
Matt D.×Matt D.I had an issue with my PC that I'd been working through for weeks with no success. I called in the morning and Al came out to my home office the same day. A few hours later Al was able to get my system back up and running with some additional setup and tips to keep it running better and prevent the problems I'd experienced. Would definitely recommend!He was very helpful and his service was outstandingread moreread less Keith a.×Keith a.He was very helpful and his service was outstandingI highly recommend NC Computer Tech. Al provided great service by offering cost-effective solutions to my computer issues. In addition, he was prompt and efficient. Definitely as 5-star experience.read moreread less 
Kelly C.×Kelly C.I highly recommend NC Computer Tech. Al provided great service by offering cost-effective solutions to my computer issues. In addition, he was prompt and efficient. Definitely as 5-star experience. - Als Reviews are nothing but true. He Troubleshooted My newly built PC. I was getting loads of blue screen errors, and his experience in his work speaks for itself. He fixed what I and others could not.read moreread less
Nick R.×Nick R.Als Reviews are nothing but true. He Troubleshooted My newly built PC. I was getting loads of blue screen errors, and his experience in his work speaks for itself. He fixed what I and others could not.Al helped me out with a damaged laptop. He was friendly, knowledgeable, professional, and got the job done well and quickly! I won't hesitate going to him again in the future with computer problems!read moreread less 
Ayla D.×Ayla D.Al helped me out with a damaged laptop. He was friendly, knowledgeable, professional, and got the job done well and quickly! I won't hesitate going to him again in the future with computer problems!I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time.read moreread less 
Kim O.×Kim O.I would highly recommend NC Computer Tech. Al came out to our home and was able to quickly pinpoint the issue we were having with our wifi. I had gotten a quote from another company that had tried to sell me hundreds of dollars of new equipment, which I didn't need at all. I was very grateful to find an honest guy who knew what he was doing. He was also very responsive to texts and arrived on time. - MY PC HAD COMPLAINCE ISSUES AND HE WAS VERY THROUGH. PLEASANT TO WORK WITH AND WILL USE AGAIN IF HAVE PC ISSUES.read moreread less Debbie S.×Debbie S.MY PC HAD COMPLAINCE ISSUES AND HE WAS VERY THROUGH. PLEASANT TO WORK WITH AND WILL USE AGAIN IF HAVE PC ISSUES.Al did a great job. I originally went to another local repair place to get my fairly new laptop fixed but they wanted to sell me an older used laptop instead of fixing mine. It seems selling "refurbished" computers is their bread and butter. l decided to go with Al instead and he repaired my laptop that wouldn't power on and fixed a network issue that had me perplexed for quite a while. His rates were good as well, cheaper than buying a used laptop. He also never asked for a review which is refreshing because a lot of people do these days.read moreread less
Stephen A.×Stephen A.Al did a great job. I originally went to another local repair place to get my fairly new laptop fixed but they wanted to sell me an older used laptop instead of fixing mine. It seems selling "refurbished" computers is their bread and butter. l decided to go with Al instead and he repaired my laptop that wouldn't power on and fixed a network issue that had me perplexed for quite a while. His rates were good as well, cheaper than buying a used laptop. He also never asked for a review which is refreshing because a lot of people do these days.Al has fixed several computers for me over the years and he has always done an excellent job. I have recommended him to a lot of people.read moreread less Don B.×Don B.Al has fixed several computers for me over the years and he has always done an excellent job. I have recommended him to a lot of people. - Al at NC Computer Tech is fantastic. I had an old Apple MacBook pro, dating back to 2014, and needed to switch to a Windows laptop. As you can imagine, the old Apple had gazillions of old files--it was a tangled mess. Not to mention that Apple and Windows don't play very well together. Al came to our house (yes, he'll do that) and spent about three hours making the switch, and when he was done, the new computer had every one of the files from the old computer. Right there, easy to find, set up perfectly. I couldn't ask for more. Highly recommended.read moreread less
Rip R.×Rip R.Al at NC Computer Tech is fantastic. I had an old Apple MacBook pro, dating back to 2014, and needed to switch to a Windows laptop. As you can imagine, the old Apple had gazillions of old files--it was a tangled mess. Not to mention that Apple and Windows don't play very well together. Al came to our house (yes, he'll do that) and spent about three hours making the switch, and when he was done, the new computer had every one of the files from the old computer. Right there, easy to find, set up perfectly. I couldn't ask for more. Highly recommended.Very knowledgeable and efficient. Al does great work at reasonable prices. Highly Recommendedread moreread less 
Jim S.×Jim S.Very knowledgeable and efficient. Al does great work at reasonable prices. Highly RecommendedVery knowledgeable, experienced, and professional!read moreread less 
Dale S.×Dale S.Very knowledgeable, experienced, and professional! - I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with.He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.read moreread less
Heidi W.×Heidi W.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with.He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.Al was very knowledgeable, friendly, and fixed my sound problem easily. Then he helped me learn a few new things. I definitely would use him again!read moreread less Debby W.×Debby W.Al was very knowledgeable, friendly, and fixed my sound problem easily. Then he helped me learn a few new things. I definitely would use him again!Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time.read moreread less Mary T.×Mary T.Al has an intuitive understanding of what can go wrong with computer systems. After talking to me on the phone about the new build my son and I had just completed, he was able to figure out that the RAM we install not be playing nice with the mother board. He showed up with a couple sticks of memory from one of his own computers, stuck those in for a test and it ran beautifully. I ordered new RAM and haven't had any problems with BSODs since we installed them. Then on his follow up phone call to see how things were going, Al gave me the clue I needed to fix the files that got corrupted when we ignored his advice. I will definitely call him again next time. - Al was on time and let me know when he was on the way. I like that he brought a contract and gave me the option to read and sign it before he started.
He was able to get into my laptop and I was able to change the password to something else I can remember.
He also was able to remove some malware which gave me more speed.
I am very happy I have my laptop back!!!
Thanks big Al, my new "cousin."
Nescaferead moreread less Vanessa h.×Vanessa h.Al was on time and let me know when he was on the way. I like that he brought a contract and gave me the option to read and sign it before he started.
He was able to get into my laptop and I was able to change the password to something else I can remember.
He also was able to remove some malware which gave me more speed.
I am very happy I have my laptop back!!!
Thanks big Al, my new "cousin."
NescafeMy computer has not performed this well since it was new. Can't thank Al enough.read moreread less Bob K.×Bob K.My computer has not performed this well since it was new. Can't thank Al enough.Great Service and Hospitality! Thanks Al!read moreread less 
The J.×The J.Great Service and Hospitality! Thanks Al! - Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!read moreread less
A. R.×A. R.Al responded within 24 hours to my call and was on-site shortly after to fix my outlook and yahoo mail. Others tried but Al figured out a complicated way to get them both back up and running. He also installed a faster HD and saved me $ from having to upgrade to windows 11 and new laptop. I would highly recommend and use NC Computer Tech again!Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services. Ray Shedlickread moreread less 
Ray S.×Ray S.Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services. Ray ShedlickAl was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again!read moreread less Kathy W.×Kathy W.Al was quick to respond to the issues that I was having with my computer. He was knowledgeable, personable and I knew what the charges would be in advance. He'll definitely get my call if I need help again! - Al is amazing! He took care of all my requests. Very informative, dependable and was great to work with. I would recommend NC Computer Tech for those non techy people like me!read moreread less
Kim B.×Kim B.Al is amazing! He took care of all my requests. Very informative, dependable and was great to work with. I would recommend NC Computer Tech for those non techy people like me!Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!read moreread less 
Lisa C.×Lisa C.Al came out the same day and had our computer up and running within a couple of hours. He explained everything he was doing and answered all my questions and concerns. He also called the next day just to follow up. I highly recommend NC Computer Tech. Thanks so much Al!Very pleased with the service we received. Very professional, efficient and knowledgeable. Took care of our issues. I highly recommend NC Computer Tech.read moreread less 
Steve B.×Steve B.Very pleased with the service we received. Very professional, efficient and knowledgeable. Took care of our issues. I highly recommend NC Computer Tech. - Al listened to my computer problems, he told me that he spent about 2hours of work because my system was very sick!I’m so happy that my computer works and sounds better than when it left, but we talked about that too.I would refer him gladly.read moreread less
Deborah M.×Deborah M.Al listened to my computer problems, he told me that he spent about 2hours of work because my system was very sick!I’m so happy that my computer works and sounds better than when it left, but we talked about that too.I would refer him gladly.Excellent service! I had both, an old android and a mac computer that needed to be replaced. I also wanted to merge the two systems into one. Given my budget and my needs, Al made suggestions on a new computer purchase and, once I had it, transferred the files from both systems to the new computer. The first part of the work was done at my home. To save time and money, the bulk of the work, the transfers, were done at his place because I have extremely slow internet speed and instability at my place. I told him that I have called internet repair service several times but have seen no changes. Al noticed one possible problem and suggested that I address that with my internet provider. He since has followed up with me to make sure everything is working - it is- and has answered any questions I have had. Fantastic work and customer service!read moreread less 
Ruth D.×Ruth D.Excellent service! I had both, an old android and a mac computer that needed to be replaced. I also wanted to merge the two systems into one. Given my budget and my needs, Al made suggestions on a new computer purchase and, once I had it, transferred the files from both systems to the new computer. The first part of the work was done at my home. To save time and money, the bulk of the work, the transfers, were done at his place because I have extremely slow internet speed and instability at my place. I told him that I have called internet repair service several times but have seen no changes. Al noticed one possible problem and suggested that I address that with my internet provider. He since has followed up with me to make sure everything is working - it is- and has answered any questions I have had. Fantastic work and customer service!Al helped my laptop that was plagued with many issues! Works great now! Yes, I would highly recommend him to others.read moreread less 
Jeri M.×Jeri M.Al helped my laptop that was plagued with many issues! Works great now! Yes, I would highly recommend him to others. - Work done our satisfaction and on time. Owner was very helpful, and explained everything.read moreread less
Carol C.×Carol C.Work done our satisfaction and on time. Owner was very helpful, and explained everything.Al was very knowledgeable on time and went out of his way to helpread moreread less Dale G.×Dale G.Al was very knowledgeable on time and went out of his way to helpAl Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al!read moreread less 
John P.×John P.Al Williams is a very dependable, versatile, and helpful computer specialist. He has helped me again and again with problems I have had with my desktop, my laptop, my printer, my monitors, and the scanner. Since I know very little about computers, I have been especially grateful to find someone like Al, whom I can trust to do what is necessary to fix any problems and also to help me set up new computers. Al is SO much better than large commercial tech setup and repair services. Definitely five stars from me. Thanks, Al! - Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.read moreread less Paul Y.×Paul Y.Al was thorough in the care of our pc and articulate in describing what he was or wasn't doing. He provided a spectrum of options, and let me decide; I appreciated this because there is no such thing as too much information. When I ultimately made my decision, I felt it was highly informed. i would definitely recommend Al's service.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with. He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.read moreread less
Heidi W.×Heidi W.I have now used Al's computer repair services twice now. The first time in 2015 he replaced my hard drive and it has been working great ever since. This past week, I thought my computer was having issues and he came out and did a lot of testing which pointed to the monitor being the actual issue. For both issues he's recommended replacements, that I am very happy with. He's very punctual, turnaround time both times was about three days. On top of all that, he is a nice guy. I feel his fees are well worth his expertise and knowledge.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with.read moreread less 
marianne t.×marianne t.Al is a great computer tech. He has trouble shooted my computer is many times .he has added things to it to make it better computer. he has problem solved all sorts of stuff. He even took one new computer I had and converted it from Windows to Linux so I had a different option besides windows. he can install extra programs that are not on there that you wouldn't think you could do but he did. He is very prompt and responsive to any questions and he comes over rather quickly when there is a problem and you need an answer quickly as well. He is very knowledgeable and a pleasant person to work with. - Al is the computer expert I’ve hoped for. If you have any problem with machines, network, connectivity, etc., Al is the person to call.read moreread less
Patricia R.×Patricia R.Al is the computer expert I’ve hoped for. If you have any problem with machines, network, connectivity, etc., Al is the person to call.He was knowledgeable; took a little over an hour to fix the issue, even though the root cause of the issue is not clear. I would definitely use him again.read moreread less Allan W.×Allan W.He was knowledgeable; took a little over an hour to fix the issue, even though the root cause of the issue is not clear. I would definitely use him again.Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services.Ray Shedlickread moreread less 
Ray S.×Ray S.Al came on short notice and did a great job diagnosing the problem I was having and fixed it right away. I would highly reccomend his services.Ray Shedlick - I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.read moreread less John R.×John R.I have an old desktop system that was randomly freezing and rebooting. What I thought was a virus turned out to be multiple badly swollen capacitors on the motherboard. Al explained the situation very clearly and showed me exactly what he was talking about on the board itself. He recommend the best course of action to take in terms of cost. I didn't want to spend a lot of money on this system due to it's age. Al was honest and forthright and bottom line.. he saved me money. I was very pleased with his service and he's the person I'm calling for any computer work I need done from this point on. Plus he's a blast to talk to, very smart and easy going guy.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.read moreread less
Rose H.×Rose H.I have been using NC Computer Tech for many years. Al takes care of our business & personal computer problems. I call him and he is able to come by the shop within a day if not that day. He is easy to work with, very nice and is always able to fix the problem. I have never been disappointed. As a small business owner I would highly recommend him.Excellent work. Al was on time, professional and cost effective.
He diagnosed the problem and solved it. What more could one want?read moreread less Deborah F.×Deborah F.Excellent work. Al was on time, professional and cost effective.
He diagnosed the problem and solved it. What more could one want? - I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!read moreread less
David K.×David K.I called NC Computer Tech randomly from a Google search and I am so glad I did! I needed an upgrade to a laptop I had bought recently- new SSD and RAM. I had no idea which items to buy for the upgrade. Al offered his expert opinion as to which items were the best quality. He patiently waited while my items arrived, stopped by my house to pick everything up, and updated the laptop in less than 24 hours! I could not be more pleased with the quality of Al’s work, and his stellar customer service! He is also really nice and funny. If you are thinking about doing any work to your computer, definitely give Al a call! Highly recommend!Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.read moreread less 
Brenda F.×Brenda F.Purchased a new MAC computer and needed assistance with the overall set-up and migration of information from my old system to the new. All of my requirements were accomplished. This included moving files from Microsoft Office, iTunes and GarageBand to the new computer. Great effort was made to insure all parts of the system were working to my satisfaction and I have experienced no issues with the system to date. I highly recommend Al Williams, he is truly customer service minded and very computer savvy.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future.read moreread less 
Carl P.×Carl P.Al is excellent. He knows computers and is very upfront and honest about the service he provides. For me it basically was about my limitations about computers and most importantly that Al provided his service and knowledge at my home. I would recommend his expetise whole heartedly. I am glad that I have met him and that I know I have someone to trust when and if I should need his services in the future. - Al was recommended by a friend. He replaced the power jack in my laptop and I'm back in business. I'm very happy with his service.read moreread less Tanya G.×Tanya G.Al was recommended by a friend. He replaced the power jack in my laptop and I'm back in business. I'm very happy with his service.It is great to have someone as knowledgeable and personable as Al to help you through a "tangled web" computer problem. Al came quickly and obviously knew exactly what to do.read moreread less
Suzanne A.×Suzanne A.It is great to have someone as knowledgeable and personable as Al to help you through a "tangled web" computer problem. Al came quickly and obviously knew exactly what to do.We had such a great experience! My son purchased some upgraded parts for his computer, but neither of us had any idea how to install them. Al answered the phone when we called and was able to schedule an appointment for the very next day. He came to our house, was quick, professional, and did an amazing job! My son’s computer is running faster than ever, and this technically challenged mama couldn’t be happier! 😂 Highly recommend!read moreread less 
Melissa O.×Melissa O.We had such a great experience! My son purchased some upgraded parts for his computer, but neither of us had any idea how to install them. Al answered the phone when we called and was able to schedule an appointment for the very next day. He came to our house, was quick, professional, and did an amazing job! My son’s computer is running faster than ever, and this technically challenged mama couldn’t be happier! 😂 Highly recommend! - Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.read moreread less
Kathy R.×Kathy R.Al is a first rate computer wiz, and a kind and considerate tech-person. My husband and are are newbie users and when my husband got hit with a computer scam Al was willing to rearrange other appointments so he could come out quickly, because he heard the panic in my husbands voice! Al is very knowledgeable about many systems, programs and apps, he is thorough, and very willing to answer our questions! Plus he makes housecalls, and if it’s a complicated fix he is prompt in pickup and return. I highly recommend him.Al fixed a problem I was having with my network and installed a SSD in my laptop and it's running great, I didn't lose any files in the process. I will be using him for any future computer work I may have. I'm very happy with everything he did.read moreread less Linda M.×Linda M.Al fixed a problem I was having with my network and installed a SSD in my laptop and it's running great, I didn't lose any files in the process. I will be using him for any future computer work I may have. I'm very happy with everything he did.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory.Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic.I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around.Thanks Al !read moreread less 
Gary B.×Gary B.I called NC Computer Tech on Tuesday asking for help ! I was operating a Window 7 system and needed to upgrade to a Window 10 system. I asked questions concerning the ability of my machine to handle the upgrade and to also improve my memory.Amazing but Al called me on Wednesday to let me know he would deliver my system back to me on Thursday ! Wow, fast turn around. Al also spent time going over my new learning curve. I never had to leave my home during this covid-19 pandemic.I would highly recommend NC Computer Tech to anyone who would like to experience honesty and a quick turn around.Thanks Al ! - During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.read moreread less
David T.×David T.During the latter part of this past December, my Office network was hacked by professionals.I contacted NC Computer Tech and Al Williams returned my call very quickly and we set up an appointment for the next day. He arrived at the agreed time with all his professional equipment and began work immediately. He was able to "clean" all of the computers and related equipment and he restored the system to excellent condition within five hours over a two day period. Al Williams demonstrated very professional knowledge and experience as well as customer focus during this period and that is why I rated him a "FIVE STAR" performance.Al built the entire network for my business from the ground up and it's been running great since. I haven't had to have him come back to change or fix anything. I was very impressed with his work and I definitely will call him again if needed.read moreread less Todd M.×Todd M.Al built the entire network for my business from the ground up and it's been running great since. I haven't had to have him come back to change or fix anything. I was very impressed with his work and I definitely will call him again if needed.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.read moreread less John B.×John B.Short and to the point, the hard drive partition on my Mac got corrupted and nothing was showing up. I called several places and they didn't want to get involved with data recovery on a Apple system. I found Al and he retrieved the data from the drive. I'm very impressed with his work and I will use him again.